Refund & Exchange Policy

At Ain Apparel, we prioritize your satisfaction. If you're not completely happy with your purchase, you can exchange it within 10 days from the delivery date.

How to Exchange:

  • Contact Us: Reach out to us via [Phone Number] or email at [Email Address] with your order details and reason for exchange.
  • Return Instructions: We'll guide you on how to return the product, whether for size, colour, or style changes.
  • Shipping the Item: Ensure the product is unused, unwashed, and in original condition, with all tags attached.
  • Exchanging the Item: Once we receive the returned item, we will process the promptly within 1-2 business days.

Terms:

  • No Refund, Only Exchange.
  • The Product is incomplete/stained/damage can be claimed free of cost with no delivery charges.
  • Customer is responsible for both side delivery charges, if size, colour, and style changes.
  • Replacement charge: 200 PKR per parcel.

 

Damages & Issues:

If there is an issue with your product, return it directly to the delivery rider before payment. All parcels can be opened before payment to inspect quality.

Non-Refundable Items:

  • Sale items
  • Gift cards

Return Address:

Brand Name: Ain Apparel

Contact: +92 303 0344416

Email Address: ainapparelofficial@gmail.com

Address: Suite D24, Sharif Nagar, Block 4, Near Magnet Shopping City, Federal B Area, Gulberg Town, Karachi

For further inquiries, feel free to contact us.